PRIVACY
POLICY

TokenIntel ("we", "our", or "us") operates the website tokenintel.band and provides blockchain intelligence datasets and API services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not access or use our services.

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Request full access to our datasets
• Subscribe to our newsletter or updates
• Contact us via email or support forms
• Create an account or API credentials

Personal information may include: name, email address, company name, job title, and use case description.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and geolocation data
• Browser type and version
• Operating system
• Referring URLs and pages visited
• Time and date of visits
• Device identifiers

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device.

Types of Cookies We Use

• Essential Cookies: Required for website functionality (e.g., authentication, security)
• Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics)
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Track visitors across websites to display relevant advertisements

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use the collected information for various purposes:

• Provide, operate, and maintain our website and services
• Process your requests for dataset access and API credentials
• Send you updates, newsletters, and marketing communications (with your consent)
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve our services
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations and enforce our Terms of Service

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., hosting, analytics, email delivery)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

Third-Party Services

Our website may use third-party services that collect information used to identify you:

• Google Analytics: Web analytics service (see Google's Privacy Policy)
• Hosting Providers: For website infrastructure and data storage
• Email Services: For communication and newsletter delivery

These third parties have their own privacy policies addressing how they use such information.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (HTTPS/TLS)
• Secure authentication and access controls
• Regular security audits and monitoring
• Limited access to personal information by authorized personnel only

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate information
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another organization
• Right to Object: Object to our processing of your personal data

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.